Refund and Returns Policy

At Kohort Inc., we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer hassle-free returns and refunds. Please review the following guidelines for our Return & Refund Policy:

1. Returns We accept returns within 14 days of the original purchase date. To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

2. Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 6 business days.

3. Exchanges If you need to exchange an item for a different product or size, please contact us at support@kohortinc.com or call us at +121-399-24720 to arrange for an exchange. Please note that we can only exchange items that are unused, unopened, and in the same condition as when you received them.

4. Return Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at support@kohortinc.com or call us at +121-399-24720. We will arrange for a replacement or refund as soon as possible.

6. Non-Returnable Items Certain items are non-returnable, including:

• Gift cards
• Sale or clearance items
• Personalized or customized products
•  

7. Return Process To initiate a return, please contact us at support@kohortinc.com or call us at +1 (213) 992-4720 to request a return authorization. Please include your order number and reason for return in your email or phone call. We will provide you with further instructions on how to return your item.

Thank you for shopping at Kohort Inc. If you have any questions or concerns about our Return & Refund Policy, please don’t hesitate to contact us. Your satisfaction is our top priority!